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Bermuda's disabled and handicapped

Accessibility and services for them in this the world's most affluent country

Disabled resources

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By Keith Archibald Forbes (see About Us) a Bermudian disabled international advocate and activist, exclusively for Bermuda Online

To refer by e-mail to this file use "bermuda-online.org/BPHA.htm" as your Subject

Advance facts about Bermuda for the disabled

Travel for the DisabledThis file seeks to provide some reliable and as comprehensive as possible information about Bermuda specifically for the disabled, so they can have a good idea, as visitors or newcomers, of what to expect - and what not to expect.  No other Bermuda website carries all this information.

Bermuda is certainly a lovely place for all able-bodied residents and visitors. 

Booklet

Study Investigating Attitudes to Disabled/Special Needs People in Bermuda. Mark Taylor, 2001. It was part of his studies for a Diploma in Psychology via distance learning with Oxford University, before he left Bermuda for Australia. A copy was given to all who played a role in or who are responsible and accountable to the disabled in Bermuda. Visitors may be able to obtain a copy from the National Office for Seniors and the Physically Challenged (NOSPC), Stonehall, 60 Victoria Street, Hamilton, Bermuda.

Bermuda organizations for the disabled

Website links will be shown gladly when reciprocated.

Bermuda's Disability Benefits

Please note the following:

A few fortunate permanently disabled including members of the Bermuda Physically Handicapped Association (BPHA)  live at Summerhaven (shown here). It is the only residence in Bermuda for the permanently physically disabled, in Smith's Parish. There is a huge waiting list for it. It is run by the Summerhaven Trust, operated by an independent board. It receives a government grant to assist with its day-to-day operations. Other financial support comes from donations and a subsidy from the Bermuda Hospitals Board (BHB). Each of the residents at the facility are responsible for paying their rent for the studio apartments. They are also provided with two meals a day and 24-hour attendant care. There are far more permanently disabled and needy people in Bermuda than there are adequate, affordable and adequately equipped places for them to live in this very expensive island in accommodation, prices, services and overall cost of living. Summerhaven residential center for the severely disabled

What Bermuda does not offer the disabled

Bermuda Physically Handicapped Association (BPHA)

Physical address: BPHA, Base Gate, 1 South Side, St. David's Island, DD 03, Bermuda. Postal address is P.O. Box HM 8, Hamilton HM AX, Bermuda. Telephone (441) 293-5035, Monday to Friday from 9:00 am to 5:00 pm local time (10 am to 6pm EST). Or (441) 293-8148 after 5:00 pm. Or fax (441) 293-5036. The office is a small steel former Kindley military building. It is small, cramped, but convenient - for the non-disabled - to a nearby public bus. Since 1964, Registered Charity number 088 under Bermuda The Charities Act 1978. It is the only registered organization in Bermuda specifically for the physically disabled - physically challenged. Officers include Chairman Willard Fox, Phone 293-5035 or 293-8148 (home) or via cell (mobile) 732-6451. It exists to help its members deal with problems of the physically disabled. Services include assisting in employment of the physically disabled and to promote better understanding and public awareness of their difficulties and needs. Anyone, disabled or not, is welcome to join. Membership is a nominal cost per person but donations from individuals and companies are welcomed and encouraged. All members have a Membership Card and a large or small BPHA sticker for their vehicle or their caregiver's vehicle. Members include blind or sight-impaired; deaf; speech-impaired and amputees. More than 11 percent of all Bermudians have diabetes, one of the highest rates in the world per square mile.   Bermuda Physically Handicapped Association

BPHA executiveBPHA officeBermuda Physically Handicapped Association mini bus

 There are regular meetings and the office - shown above, left - is the place of employment, for various contracts, as disabled persons collectively, for the public and private sectors.

Bermuda disabled persons parking badge

Valid in Bermuda only - not in the UK or USA or Canada, etc. where different criteria apply to obtain such a badge. 

About Bermuda

When you link to the comprehensive, advertising-free Bermuda Online website below, see full details on Bermuda. Note how every Parish (district) file has symbols showing what facilities are available to the disabled.

Main Bermuda Map

DisabledAccess Week

Annually, it focuses on the needs of the physically challenged, but nothing much has changed for years. 

Areas of Bermuda (Parishes, districts)

Bermuda Parishes

BPHA members and their caregivers live in all the parishes

Accessible travel in Bermuda

Accessible places or services for the disabled are shown with the wheelchair graphic Disabled

ParagraphAccommodation for Disabled Disabled

Persons seeking accommodation in Bermuda should first of all see see wheelchair signs showing whether or not hotels, guesthouses, bed and breakfasts and efficiency units will accept the accompanied or unaccompanied disabled, in 

Please note this information that they are wholly or partly accessible is based on what they say, but often it may not be accurate or up to date. Always check, yourself, with the properties concerned to see if their dimensions for rooms, doors and bathrooms comply with the Americans with Disabilities Act. This should be the key legislation as more than 85% of all tourists come from USA, with only 5% from Canada and UK. Note that of all the properties in Bermuda, only 2 - Southampton Princess Hotel and Sonesta Beach Hotel - have Disabled/Handicapped Parking signs outside their premises. Also note that unlike in the USA, Canada, United Kingdom, Europe, etc., there are no equivalents of ADA, no minimum statutory sizes or widths for any doors or showers and no premises at all graded and licensed for the disabled by the Bermuda Government's Department of Tourism.

ParagraphAirlines serving Bermuda Disabled

Our airport is Bermuda International Airport. The best airline to travel to and from Bermuda for the disabled is American Airlines, because the seat pitch in Economy - 33 inches - is more comfortable. Cramped in-flight conditions, in seats of only 31 inches seat pitch, can be a severe problem or at the least, an awful flight compared to a comfortable flight. In America, air travelers with disabilities travel under CFR Part 382 which stipulates a "comfortable seat."

Book ahead, be prompt in checking in. Ask if the assigned seat concerned has a lift-up armrest. If appropriate, request an onboard wheelchair be provided or if a seat is needed with a moveable armrest, or both. Verify that the aircraft configuration allows for washroom use via an aisle-navigable wheelchair. If not, eating and drinking on the aircraft will not possible without potential problems. 

You may need extra space to store a walker or crutches. If you bring a wheelchair for use here -  recommended - arrange in advance to have it checked as priority baggage. Before you bring a motorized wheelchair, ask the airline and where you stay to check that you will be able to license, insure and use it in Bermuda - and if the airline will accept the type of battery it takes.

Note that deep vein thrombosis (DVT), especially dangerous for disabled passengers. Sources of information on DVT include:

ParagraphAirport

This small airport is owned and operated by the Bermuda Government. It is nice but has no jetways. Airlines should ask the Bermuda International Airport to make the airport hoist available when required and to be asked for other assistance. A disabled passenger transporter, valued at about $100,000 is here. The airport can take departing USA-bound passengers in wheelchairs from the departure lounge to ground level.  There is an elevator.  There are two Handicapped Parking spaces in the Short Term car park but they are regularly abused. The airport does not follow the USA, British, Canadian and European system of allocating 5% of its parking spaces for badge-carrying Disabled or Physically Handicapped passengers.

Bathrooms (toilets) for Disabled

Purpose-built toilets in Bermuda for the disabled are at 

Unlike in The United Kingdom and Canada, they are not NKS or equivalent key-accessible toilets and the unit at KEMH is often used by the non-disabled in contempt of the needs of the disabled.

ParagraphBeaches are not accessible to disabledDisabled

Horseshoe Bay in Southampton Parish.

Bermuda Aquarium, Museum & Zoo Disabled

This Bermuda Government-owned facility has no Disabled Parking sign outside. There is a ramp to the entrance.

ParagraphBermuda Festival Disabled

Every January to February, for 2 hours a night, mostly at City Hall in City of Hamilton accessible via a curving outdoor ramp that now leads to the City Hall Theatre. There are special places for the wheelchair-bound and a seat nearby for a caregiver. Regular prices apply.

ParagraphBermuda Government facilities and services

Sex Total Black White Mixed & Other Not Stated
Total 2,832 1,696 862 252 22
Male 1,361 771 382 101 11
Female 1,567 925 480 151 11

ParagraphBermuda Historical Society Museum & Par-la-Ville Park Disabled

At Par-la-Ville. Telephone (441) 295-2487. Weekdays only - not lunch times. On Queen Street a few blocks from the various cruise ship docks. There is a single Handicapped Parking area outside. Also visit Par-la-Ville Park immediately behind, recently made much more accessible for the disabled.

ParagraphBermuda National Gallery Disabled

At the City Hall and Arts Center on Church Street, telephone (441) 295-9428 or fax (441) 295-2055. A "must see" for all art lovers. Only the ground floor is accessible to those in a wheelchair.

ParagraphBermuda National Trust Disabled

E-mail palmetto@ibl.bm. The largest private property owner. Ask which museums, houses and services are accessible. None have a Handicapped Parking by Permit Only sign. There is a fee for each place unless visitors are current members of a reciprocal National Trust abroad and bring their current membership cards.

ParagraphBermuda Red Cross Equipment rentals Disabled

Rent a wheelchair (but not a motorized one, they are not available locally except to local residents who have appropriate local licensing and insurance to travel on Bermuda's roads) or walker if you don't bring one. Bermuda Red Cross,  Charleswood, 9 Berry Hill Road, Paget Parish. Direct telephone number is (441) 236-8277. E-mail redcross@ibl.bm. Or via airmail at postal address P. O. Box 772, Hamilton HM CX, Bermuda.

ParagraphBermuda Riding for the Disabled Disabled

For the disabled who can ride horses with assistance. The facility's equestrian services are closed for July and August as it is too hot for horses and humans. An appropriate contribution will be expected if you give notice you wish to use the facilities. From here, a team represents Bermuda at the Paralympics. The Bermuda team became part of the Olympic movement at the invitation of the British Riding for Disabled Association in the United Kingdom.

Buses

While wheelchair accessible buses are now available in Bermuda they can carry only one wheelchair-bound person at a time. In 1993, BPHA Chair Mr. Fox was a member of a task force that developed the Headway Report. The report made recommendations as to how Government could introduce public transportation for the handicapped. But the recommendations from the report were never implemented fully. Since that time there have been numerous attempts to address the issue, however no meaningful outcome has ever been realised. Earlier in 2009, Mr. Fox was invited to be a member of a task force spearheaded by the Ministry of Community and Cultural Affairs. He said a strategic plan capable of introducing transport options for the handicapped in the near future, was developed at the meetings. The issue cannot be set aside any longer.  The fact remains that  public transportation by bus is inaccessible for the handicapped, not only because of the lack or scarcity of wheelchair access but also because the vast majority of the bus stops, being situated on the road, are presently not safe for the handicapped to use.  Nor will they be until/if land is ever purchased to make the buses internationally accessible to  wheelchair users. 

ParagraphCity of Hamilton Disabled

City Hall, City Hall Theatre, Art Galleries and Bermuda National Gallery have nice facilities accessible via the curved disabled access outside, then via an elevator. Contact Mrs. Rosemary Morabito at e-mail RMorabito@cityhall.bm. City Hall also offers at least 9 Handicapped Parking by Permit Only places and has done more for the disabled in Bermuda than all other organizations combined. Other facilities in the city that are wheelchair accessible include pedestrian crossings flush with pavements or sidewalks; the  two biggest banks, with ATM cash machines low enough; and St. Andrew's Presbyterian Church on Church and Court Streets. Access to all floors of the City Hall is possible by those in wheelchairs via an elevator.

ParagraphCruise ships Disabled

Those sailing from US ports to Bermuda are required by US laws have between 15 and 25 disabled cabins and staterooms, more roomy than for the non-disabled. But be aware of the fact that some cruise lines and their travel agents don't play fair to the officially registered disabled. Because they don't check to see that people really are disabled - wheelchair confined, blind, deaf or ambulatory with a stick - and are registered as such with their state or provincial government agencies, they allow persons who are not disabled to occupy staterooms intended solely for the disabled and their caregivers or carers. Disabled persons, if denied a cabin specifically for the disabled, under American or British or European laws (the latter two for ships leaving from the UK or Europe) have specific legal remedies if such cabins are instead given by cruise ship operators to persons not officially registered as disabled and don't have appropriate ID documentation to prove it.

Disabled Persons Parking Badges (DPBs) and Parking spaces

With complete information for residents and visitor.

Excursions for visiting disabled

Positive about Disabled PeopleWith adequate advance notice from disabled visitors, the Bermuda Physically Handicapped Association (BPHA) will try to help them as much as we can, especially if they join the BPHA while here. Membership, at a very reasonable cost, will be good for one year and will include a membership card and BPHA car sticker. All contributions for any further sum will also be welcomed as we are not a well-off financially organization by Bermuda standards. We can offer bathing by appointment, but otherwise, our resources are slim. We have only one hydraulic lift mini bus for a manual wheelchair only - not new and not in very good condition - which may be available with a driver to visitors if not already booked, if the visitor gives adequate notice - and if a volunteer driver is available that day. 

Other options are: 

Ferry Services

 Some of the public transportation ferry routes are accessible to the handicapped, like the Dockyard route, but the Watford Bridge route isn't.

ParagraphHandicapped ParkingDisabled

(See under Disabled/Handicapped Parking).

Jubilee Sailing Trust

Tenacious, of Jubilee Sailing TrustBased at Hazel Road, Woolston, Southampton, SO19 7GB, England. In UK, phone 023 8044 9108 or fax 023 8044 9145. 

The Trust promotes the integration of physically disabled and able-bodied men and women from 16 to 70 years old through the challenge of sailing a tall ship at sea.

Bermuda representative and contact is Mr Sean Pitcher, Chairman - Board Of Management, The Bermuda Sailors' Home Inc, Richmond Road, Pembroke, PO Box HM 619, Hamilton, HM CX Bermuda, phone 441 295 5598.  

The Trust owns and operates several purpose-built tall ships, the sailing vessels (SV) Lord Nelson and Tenacious (shown in photo, left). 

All voyage crew play an active roll in the operation of the ships irrespective of age, gender, ability or level of disability. Disabled from Bermuda may qualify for assistance from the Bermuda Sailors' Home in cost of ocean passage, accommodation in Florida and return flights from Florida.

ParagraphLindo's Food Stores Disabled

In two locations, one each in Devonshire Parish and Warwick Parish. Wheelchair-accessible shopping for locals and visitors.

ParagraphMarketPlace food stores Disabled

At Shelly Bay in Hamilton Parish; also Church Street in City of Hamilton; Middle Road in Paget; Middle Road in Southampton and Middle Road in Sandys.

Medical supplies for physically handicapped/disabled

Medical House Ltd. Phone 292-3622 or fax 292-3624. 

ParagraphRestaurants Disabled

Note that no restaurant in Bermuda offers all the following - disabled entrance parking, disabled exterior, disabled interior and disabled toilet. Only one (Pink Cafe) has a toilet for the disabled. Therefore none of the restaurants are up to the disability standards of the USA, UK, Europe, Australia, New Zealand, etc.

ParagraphSt. Patrick's Roman Catholic Church Disabled

Shown here because it has two marked Handicapped Parking spaces. But regularly abused and also not usable at a funeral, as the hearse blocks them. Smith's Parish. Off South Road. Phone 236-9866. Fax 232-2824. Pastor Jerome J. Kroetsch, CR. Portuguese Pastor Rev. Joao Carlos Costa. P. O. Box FL 267, Flatts, FL BX. E-mail stpats@ibl.bm

Shopping, sightseeing & visiting museums

Bermuda is not one of the places which have made all of the shops accessible. Very few are.

Assistance dogs for deaf and blind Are they welcome in any Bermuda Stores or museums? No, unlike in UK and elsewhere
Cafes and restaurants Do they have cutlery and crockery designed for customers who have difficulty gripping? And easily accessible tables? Menus in Braille and large print? No
Car Parking in private car parks Are 5% of car parking spaces in store and museum car parks dedicated to blue badge or handicapped parking permit holders? No, similar to UK and elsewhere
Car Parking in public car parks Are 5% of car parking spaces in public car parks dedicated to blue badge or handicapped parking permit holders? No, similar to most places in Scotland and elsewhere in rural Britain
Car or personal mobility vehicle  Parking inside store or museum? No, similar to UK and elsewhere
Disability training of staff Available in most stores and museums? No.
Entrances to stores and museums Do most have entrances that are accessible, with wide automatic doors or wide revolving doors? No.
Induction loops Introduced in any stores or museums? No.
Motorized carts Do most supermarkets, grocery stores and museums have them? No.
Personal motorized mobility vehicles for handicapped/disabled Can they be used on public property such as the roads?  Not without a licence, given to locals only. For further details ask the National Office for Seniors and Physically Challenged (NOSPIC).. No, only on private property
Rest rooms (toilets) Are there toilets for the disabled in most supermarkets, grocery and retail stores and museums? No.
Research and Information for older People and those with disabilities  Similar to the UK's Research Institute for Consumer Affairs (RICA)? No
Seating for walking disabled Routinely available in stores and museums? No.
Sidewalk parking Outside store for personal mobility vehicles? No. It will impede passers-by on sidewalks
Trolleys Do supermarkets and grocery stores have shallow/high and low/deep trolleys for wheelchair users and a trolley with padding and straps for disabled children up to 7 years? No, unlike in UK and elsewhere
Wide aisle checkouts for wheelchairs None Unlike in UK and elsewhere
Wheelchairs Do supermarkets and grocery stores have standard  or extra-wide wheelchairs? No, unlike in UK and elsewhere

ParagraphTaxis and rates Disabled

See under Taxis in Getting Around in Bermuda. Same fares to apply to the disabled as they do for the able. 

ParagraphWindreach Recreational Village Disabled

57 Spice Hill Rd., Warwick West WK 03 or P.O. Box WK 654, Warwick West WK BX. A resource for the disabled. Telephone (441) 238-2469.  E-mail windreach@ibl.bm


For information not covered here, or for clarification, please refer directly to the Bermuda Government's National Office for Seniors and the Physically Challenged (NOSPC), an agency of the Department of Health, Stonehall, 60 Victoria Street, Hamilton, Bermuda.


Links

Americans with Disabilities Act (ADA).
Bermuda Riding for the Disabled. 57 Spice Hill Road, Warwick WK 03. Windreach Village, Warwick, Monday-Friday riding therapy for children with special needs. Telephone 238 7433 or fax 238 7434 or email brd@ibl.bm.
Disability Discrimination Act 1995, UK. No equivalent in Bermuda.
Disability Rights Commission. No equivalent in Bermuda.
Disability Online. Nice site, links to us.
Global Access News is a nice network specifically for disabled travelers going to many different countries (including Bermuda). It includes articles by disabled travelers, tips and resources.

125+ files on other aspects of Bermuda

Last Updated: February 5, 2010
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